Privacy Policy

Last Updated: 23 September 2024

NAPZ HOLDINGS BERHAD values your privacy. This Privacy Policy describes how we collect, use, and protect your personal data when you use our services. By using our services, you consent to the collection, use, and transfer of your information as described in this Privacy Policy.

1. Personal Data We Collect

Personal Data means any information about you or from which you are identifiable. This may include:

Identity Data: Name, address, date of birth, gender, national identification number.
Contact Data: Email address, phone number, physical address.
Financial Data: Bank account and payment card details.
Transaction Data: Details about payments and bookings made through our service.
Technical Data: IP address, browser type and version, time zone setting and location, device information.
Profile Data: username, password, bookings made by you, your interests, preferences, feedback, and survey responses.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Personal Data

We use different methods to collect data from and about you, including through:

Direct Interactions: You may provide us your personal data when you create an account, make a booking, subscribe to our services, participate in surveys, or otherwise interact with our services.
Automated Technologies: As you interact with our service, we may automatically collect Technical Data using cookies, server logs, and other similar technologies.
Third Parties and Public Sources: We may receive personal data about you from various third parties, including payment processors, social media platforms, and publicly available sources.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

To Provide and Manage Our Services: To process bookings, handle payments, and manage user accounts.
To Improve Our Services: To understand user preferences, conduct research, and improve our services.
To Communicate with You: To send you updates, newsletters, and respond to your inquiries.
To Market Our Services: To provide information about promotions, special offers, and other marketing communications.
To Comply with Legal Obligations: To fulfill legal requirements and respond to legal requests.

4. Sharing Your Personal Data

We may share your personal data with:

Service Providers: Companies that provide services on our behalf, such as payment processors, data analysis, email delivery, and customer support.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Compliance: Where we are legally required to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data and enhance your experience. Please refer to our [Cookie Policy]() for more information on how we use cookies and how you can manage your preferences.

6. Data Security

We have implemented appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server environments.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

8. Your Rights

You have the right to:

Access: Request access to your personal data.
Correction: Request correction of any inaccurate data we hold about you.
Deletion: Request deletion of your personal data.
Objection: Object to the processing of your personal data.
Restriction: Request restriction of processing your personal data.
Data Portability: Request the transfer of your personal data to another party.

9. International Transfers

Your personal data may be transferred to and processed in countries other than the country you reside in. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: booking@nginapz.com
Physical Address: Napz Holdings Berhad Level 1-01 Empire Damansara, 2, jalan PJU 8/8A, Damansara Perdana, 47820 Petaling Jaya, Selangor
Customer Service Number: [Customer Service Number]

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy. For more detailed information on our privacy practices, please refer to the full policy available on our website.

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